Provide computerised business applications with ongoing technical support and user training, problem escalation and sales process support to enable business objectives
Provide business applications to the Business Entities:
Planning core application deployment for new proprietary software and versions with the GIS, Cyberjaya deployment and support teams
Provision of cost justifiable solutions
Provide technical support:
Resolving problems with GIS, Cyberjaya Data Centre’s services
Provide user training and on-going user support.
Provide pre and post sales support to Sales Department.
Participate in customer solution related discussions and provide technical inputs to meet customer needs
Qualifications:
Bachelor Degree in Information Technology or related field
1-3 years IS and business experience, preferably in logistics industry
3 years experienced with Business or Systems Analysis or Application Support
Good command in English (Both of Written & Spoken)
Experience with requirement gathering process
Experience in Java
Experience in SQL server / MySQL
Experience in Window server management skill
Desktop applications (Microsoft Office, Outlook, Visio, etc.)