IT-Application Support (IT-Client Server Analyst)

Location Sathon
Job type Permanent
Salary 120000
Consultant email ariel.o@th.experis.com
Consultant contact 0917432029

Job Overview

  • Member of an Agile team responsible for supporting IT Systems for our Manufacturing business customer running our chemical plants and refineries.

    Responsible for resolution of day to day Manufacturing application technical issues, interface with internal clients and external vendors, implement changes as specified by business clients and technical leaders, and participate in large global projects related to these applications.

  • The team is responsible for a portfolio of more than 300 Reliability and Engineering applications, the major applications include: Meridium, SmartPlant, Autodesk and SAP Plant maintenance.

  • The team’s primary manufacturing clients are engineering users, so applications supported include those that improve equipment reliability, as well as major engineering documentation platforms.

 Roles & Responsibilities

  • Provide pro-active and timely communications regarding system outages, issues, work a rounds and solution details

    Able to provide effort estimation for assigned projects and work tasks

  • Plan, coordinate, test, and execute potential changes to the applications when required by technical leaders and clients (system upgrade, introduction of new solution, etc.)

  • Develop and update system and support documentation (installation guides, troubleshooting documentation, access documentation, etc.)

  • Be cognizant of application security issues and the closure of any identified security gaps (as identified through standard processes such as internal audits, penetration testing, etc.)

  • Ensure security and controls standards are being met and followed

  • Coordination with other EMIT support teams to maintain application reliability (network team, server team, etc.)

  • Teamwork skills, collaborating with the local/global team pears and maintain them updated about the work status.

 Qualifications

  • Bachelor’s Degree or Higher in IT Fields

    Knowledge of common infrastructure hosting platforms and application architecture (multi-tiered application / high availability / MS Azure (preferred) / Amazon AWS / on premise virtual server infra)

  • Database management tools (MS SQL Studio / SSRS / TOAD)

  • Windows Server Environment (Citrix / v-App / client server environment)

  • Solid foundation in networking technologies and concepts

  • Required proficiencies: scripting (PowerShell, SQL, etc / Web Services/API’s / Database technologies (SQL Studio, SQL, Oracle, etc.) / Web server hosting technologies (IIS, etc.) / Cloud hosting platforms (MS Azure)

 Nice to have

  • TDD / GitFlow / Javascript frameworks (Angular, React), ETL technologies/tools (SSIS packages, etc), Visual Basic (VBA), & Microsoft programming technologies (.Net Core, C#)

    Methods & procedures, S&C

  • Ability to perform in a distributed work environment with remote

 Soft Skills

  • Ability to work remotely from customers and some team members

    Strong communications skills dealing both with systems and business professionals

  • Demonstrated ability to learn new systems technologies quickly

  • Ability to multi-task and manage workload under time pressure and changing priorities

  • Exposure to business process redesign Specific Skills

  • Analytical and logical with the ability to define and interpret business requirements or investigate problems

  • Ability to support/debug programs

  • Ability to work with users and trouble shoot problems

  • Abilities to communicate in technical and user language terms

  • Ability to understand/follow EM processes, tools,